Customer Care

At SSP, we believe that true customer engagement is possible only when a good project is backed by responsive and attentive service and after sales support. To meet the customer need & to provide prompt solution after sales we have a separate department, engaging dedicated professionals to take care of our valued customers.

For a SSP customer, anywhere across the globe, a Customer Care Executive is just an email away. We are always ready to provide a prompt solution.

Our trained Engineers and Technicians after receiving a feedback from the client, analyze the root cause of the problem & provide immediate solution to resolve the problem.

Our client base in 44 countries with 50% repeat order every year is a testimonial in itself, which suggests our commitment and services focused on customer satisfaction.

For our customers, we have a special support programme. At the time of installation & commissioning, our engineers train local plant operators and technicians the know-how, as to how to rectify & handle a problem in the plant if any problem arise. The training imparted is both rigorous and regular to ensure that the technology used in SSP’s project is clearly understood by the local technicians. We also have special Service Manuals on each projects which is given to the customer at the time of handing over the plant...

We welcome customer feedback and suggestions customercare@ssp.co.in

If you have any feedback to share with us in respect to our product & services, please fill up the Customer Feedback Form & email it back to us. Customer Feedback Form

Your feedback and suggestions are of great value to us. It will help us to further improve our products and services.