» Technopet Support

After Sales Services & Supports:

• Technical services department with Engineers and Technician.
• Technical support like blowing of new bottle and establishing the quality parameter to the requirement of customer.
• Troubleshooting for bottle blowing and machine operation.
• Co-ordination for customer complaint and bottle test support.
• Machine audit, spares management and replacement supports.
• Bottle design, selection of preform, mould inspection etc.

Training and quality inputs:

• Can depute the Supervisor/Engineer/operator for maintenance training at our Panvel works in last week of machine getting ready.
• Our experience engineer will provide the training to related technical persons and operator for operation & maintenance of machine.
• If require, we can arrange on job training of personnel to our machine, operating at customer end.
• Operation of machine & equipments.
• Maintenance of machine & equipments.
• Bottle handling, storage of performs.
• Testing & Inspection of bottle quality and raw material.
• Production quality and cost optimization.
• Accident prevention & safety instruction.
• Reporting system & management controls.

Maintenance System

Technopet has developed an on-line maintenance database tool that in combination with our extensive expertise and commitment to provide high quality services, enables us to maintenance support service that exceeds that currently offered by any other supplier.

A primary advantage of this approach is that all associated data is recorded / traceable. This has a number of advantages, as summarized below:

• All related data is stored in a single location.
• All data is accessible to the customer as and when required.
• All data is accessible to Technopet as and when required - thus facilitating the provision of a higher level of support.
• As all associated data is available in the database, the package automatically calculates maintenance support service key performance indicators - thus enabling the customer to monitor the level of support service being provided.

For further information regarding Technopet support services and our maintenance database tool please either complete an on-line enquiry form, email sales@techno-pet.com or call us on 0091 22 2745 3261 | 2748 2